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Assistants

Open in workspace →

Assistants are the AI personalities that interact with your customers. Each workspace can have one or more assistants.

Creating an assistant

Section titled “Creating an assistant”
  1. Navigate to AI in the dashboard.
  2. Click Add assistant.
  3. Configure the assistant’s name and avatar.

Configuration

Section titled “Configuration”
Setting Description
Avatar Profile image shown to customers (stored as 256x256 WebP)
Name Display name shown in conversations