Build AI support with your own AI using Optlo
Optlo lets you run support agents on your own AI account, and optimize cost, performance, and control.
Since switching to Optlo, our average response time dropped from hours to seconds and our support team spends their time on actual problems instead of repeat questions.
A better way to run AI support
Most support tools bundle the AI and charge hidden AI markups. Optlo
works differently.
You bring the AI, and we give you the tools to turn
it into powerful, optimized support.
Scale without AI markups
Connect your own AI account and pay your provider directly. Scale support without hidden AI markups or surprise cost spikes.
Design every step
Build custom workflows that match your business. Control how your AI agent responds, takes action, gathers information, and escalates conversations.
Choose the best AI
Use the models that best fit your needs. Optimize for quality, speed, or cost without being locked into a single provider.
You bring the AI.
We power the support.
With Optlo, you connect your own AI provider and stay in control. Pay your provider directly, choose the model that suits your needs, and optimize as you go.
Connect your AI account
Link your AI account, pick the provider and model, and optimize for cost and performance from day one. No bundled AI markups.
Train your agent
Upload your website content, help docs, knowledge base, and support content so your agent can answer customer questions accurately.
Build your workflow
Create workflows that guide customers from question to resolution. Collect information, trigger actions, and route conversations exactly where they need to go.
Hey Peter! How can I help you today?
Deploy & optimize
Launch your agent on your website and monitor performance. Refine workflows, prompts, and AI models over time to improve support quality and efficiency.
Why growing teams choose Optlo
Stay in control, deliver better support, and continuously optimize how your AI performs.
No AI markups
Your AI runs through your own account. You pay your provider directly, with full visibility over usage and costs.
Built around your business
Shape how support is delivered with custom workflows tailored to your customers, team, and processes.
Model freedom
Mix and match models from OpenAI, Anthropic, and Gemini. Optimize each part of your support workflow for cost, performance, and response quality.
Trained on your content
Your agent uses your website, documentation, help center, and custom answers to deliver accurate responses.
Simple deployment
Launch your support agent without heavy setup or complex integrations.
Secure & global infrastructure
Edge deployment across 300+ locations keeps data protected and performance fast, close to your users.
Build AI support on your terms
Bring your own AI, stay in control, and optimize as you scale.
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